Organization discovery allows you to find and join your company's existing Team or Enterprise plan organization when you start the sign-up flow with a work email address. Instead of creating a separate personal account, you can request to join—or be added automatically—depending on your organization's configuration.
Note: Organization discovery is only available for organizations that don't have single sign-on (SSO) enabled. If your organization uses SSO, your existing provisioning settings remain in effect.
Admin setup
Enable discoverability
Admins and above can manage organization discovery from Admin settings > Identity and access.
New organizations:
Team plans: Discoverability is on by default. Admins see the option during plan onboarding with it pre-selected.
Enterprise plans: Discoverability is off by default. Admins will see the option disabled on the Identity and access page.
Existing organizations: Discoverability is off by default. Admins can turn it on from settings at any time.
To enable discoverability:
Log in as an Admin, Owner, Primary Owner.
Navigate to Admin settings > Identity and access.
Your organization’s domains are listed at the top of the page.
Find the domain you want users to search for and click the toggle under Discoverable.
Find New member approval under Organization access and choose either “Approve automatically” or “Approve one-by-one.”
Configure allowed domains
Admins can specify which email domains are allowed to discover and join the organization by clicking “+ Add domain” under Domains on the Identity and access page. The organization owner’s domain will appear on the Domains list automatically, but admins can configure additional allowed domains by adding them here, verifying them, and toggling Discoverable on. Personal email domains (like Gmail) and .edu domains can't be added to the allowed list.
Choose an approval mode
Admins select how join requests are handled:
Instant approval: Users are added to the organization’s lowest available seat tier automatically when they ask to join. Billing begins as soon as a user joins—if the organization has no available seats, billing auto-expands and a new seat is purchased immediately.
Request + approve: The admin reviews and approves each join request individually. Users aren't added to the organization until the admin approves. Billing begins when the request is approved—if no seats are available at that point, a new seat is purchased.
How to find and join an organization
When someone signs up for Claude with a work email address that matches a discoverable organization, they'll see the option to join during the signup flow. They can choose to join or continue with a personal account.
If the organization uses instant approval, they're added right away.
If the organization uses request + approve, a request is sent to the admin. The requester can choose to continue with a personal account (as long as "Restrict organization creation" is disabled) until the request is approved or denied.
If multiple organizations share the same email domain and are all discoverable, users will see all of them and can choose which one to join.
SSO and organization discovery
Organization discovery is not available for organizations with single sign-on enabled. If your organization uses SSO, the feature doesn't apply—your existing provisioning settings (including any just-in-time provisioning) remain unchanged.
If you'd like to enable organization discovery, SSO must be turned off first.