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How am I billed for my Enterprise plan?

Updated over a week ago

Enterprise plan billing has two components: a fixed seat fee and variable usage charges. How usage is billed depends on whether your organization purchased self-serve or sales-assisted. This article covers both.

Important: If your organization is on a seat-based plan with Standard and Premium seats, skip to the seat-based plans section at the bottom. If your organization currently has Chat and Chat + Claude Code seats, skip to the Chat and Chat + Claude Code seats section.


Seat fees

All usage-based Enterprise plans (self-serve and sales-assisted) use the same seat pricing: priced per user per month and billed annually.

You'll be charged for the number of seats on your plan at the start of your annual billing cycle. If you add seats during your term, you'll be charged the prorated amount immediately for the remainder of the year.

Example: Your annual plan starts January 1 with 50 seats. You are charged upfront for the seats. On April 1, you add 10 seats. You'll be charged immediately for the remaining months.

Note: Seats cannot be removed mid-term on self-serve Enterprise plans. For step-by-step instructions on purchasing, adding, and managing seats, see Purchasing and managing seats on Enterprise plans.


Usage billing

On usage-based Enterprise plans, usage is charged separately from your seat fee and is based on actual token consumption at standard API rates. For current per-model pricing, see our API pricing page.

How and when you're billed for usage depends on your plan type:

Self-serve Enterprise

Usage is purchased upfront in credits. Your credits draw down as your team uses Claude and Claude Code. When your credits run out, usage stops until an Owner or Primary Owner purchases more.

  • After setup, Owners and Primary Owners can purchase additional credits at any time from Organization settings > Usage.

  • All credits are shared across your organization — any team member can draw from the same pool.

Sales-assisted Enterprise

Usage is billed monthly in arrears based on your organization's actual consumption during each billing period. You'll receive a monthly invoice reflecting usage for that period. Speak with your account manager for questions about your usage invoices.


How pooled usage works

Both self-serve and sales-assisted usage-based Enterprise plans use pooled usage. This means all team members share one organizational token pool rather than having individual allocations tied to their seat.

  • Any team member can draw from the shared pool.

  • There are no per-seat usage limits. A team member who uses more doesn't reduce another member's access (beyond drawing down the shared pool or credits).

  • Usage spans Claude on web, desktop, and mobile, as well as Claude Code.


Spend controls

Owners and Primary Owners can set spending caps to manage your organization's consumption. This applies to both self-serve and sales-assisted plans.

To configure spend controls, sign in as an Owner or Primary Owner and navigate to Organization settings > Usage.

You can set caps at two levels:

  • Organization level: Maximum spend for all usage across your organization.

  • Individual level: Maximum spend for a specific user.

These limits work hierarchically — a user cannot exceed their individual limit or the organization limit, whichever is lower.

On self-serve plans, spend caps work alongside your credit balance. If a user hits their individual cap or the organization cap, their usage will stop even if credits remain. Owners can adjust caps at any time.

On sales-assisted plans, spend caps prevent usage from continuing past the cap threshold. If a cap is reached, usage stops until the next billing period begins or an owner raises the limit.

Owners can set limits to "unlimited," but consumption will still be billed. You cannot disable billing for usage — usage-based pricing is a core part of the Enterprise plan.


Monitoring usage and spend

You can track your organization's usage and spending in a few places:

  • Organization settings > Usage: View month-to-date spending for each member, current spend cap status, and credit balance (self-serve plans).

  • Monthly invoices: Detailed usage per user for the billing period (sales-assisted plans).

  • Spend limit notifications: Alerts when users or your organization approach configured spending thresholds.


What happens when usage stops

If usage stops on your Enterprise plan, here's how to resume:

  • Self-serve plans: If credits run out or a spend cap is reached, an Owner or Primary Owner can purchase additional credits or raise the spend cap from Organization settings > Usage.

  • Sales-assisted plans: If a spend cap is reached, an Owner or Primary Owner can raise the cap, or usage will resume at the start of the next billing period. Contact your account manager with questions.


Chat and Chat + Claude Code seats

Note: Organizations currently using usage-based Enterprise plans with Chat and Chat + Claude Code seats will not be able to continue with this billing model past your next contract renewal.

Some existing usage-based Enterprise organizations currently have two seat types with different pricing. If you see Chat and Chat + Claude Code seats in Organization settings > Organization, this section applies to you.

Seat fees are billed annually. Usage billing works the same way as described in the Usage billing section above — pooled across your organization, billed in arrears on sales-assisted plans.

Transitioning to the single Enterprise seat

At your next contract renewal, your plan will automatically transition to the single Enterprise seat model. When that happens, all users — regardless of their current seat type — will move to the Enterprise seat. This seat includes Claude Code, Cowork, Chat and more.

If you have questions about your upcoming renewal, reach out to your Anthropic Contact or our Sales team.


Seat-based plans

Note: Organizations currently using seat-based Enterprise plans with Standard and Premium seats will not be able to continue with this billing model past your next contract renewal.

Some Enterprise organizations are on older seat-based plans with Standard and Premium seats. These plans charge a flat monthly fee per seat that includes usage limits, rather than the pooled usage-based billing described above.

If you see "Standard" and "Premium" seats in Organization settings > Organization, this section applies to you.

On seat-based plans, extra usage is available to allow team members to continue working after reaching their assigned seat’s included limits. See Extra usage for Team and seat-based Enterprise plans for details on how extra usage works and how it's billed on your plan.

Transitioning to usage-based Enterprise

At your next contract renewal, your plan will transition to the usage-based single Enterprise seat model described in this article. If you'd like to migrate before your renewal, reach out to your Anthropic Contact or our Sales team.

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