This article explains what happens to projects and chats when a member is removed from your Claude for Work (Team or Enterprise plan) organization.
Deleting individual accounts within an organization
If you are a Claude for Work, Claude for Enterprise or Console user, you will need to contact your accounts primary owner, owner, or account manager to have your account deleted.
Deleting organization-level accounts
For help with deleting your organization’s Claude for Work (Team and Enterprise Plans) or API account, please reach out to our Support team. Note that organization level account deletion requests must be made by your accounts Primary Owner.
Will a user’s projects still be accessible after removing them?
Once a user is removed from your Team or Enterprise organization, whether remaining members can access their projects or not depends on the project's visibility settings.
Private projects
If the project’s visibility was set to private, other members of the organization will not be able to access it once the team member has been removed from the account. If a team member knows they're working on something in a private project they want to pass on, they will need to adjust the project’s permissions so either everyone in the organization can edit it, or invite specific users and grant them "Can edit" permissions.
Shared projects
If a deleted team member shared their project with the entire organization, it will appear under the "Team" tab where remaining members can view or edit the project, depending on their permissions. If the deleted team member shared the project with specific users only, it will appear under the "Shared with me" tab for those specific users after the member is removed from the organization.
Will a user’s chats still be accessible after removing them?
When a user is removed from your Team or Enterprise organization, remaining members will no longer be able to access their chats. This applies to chat snapshots that are shared with the organization. After the user who created the chat is removed, remaining members will see this message when they try to access any shared chat URLs: "Conversation not found. The requested conversation either doesn't exist or you don't have permission to access it."
Note that the removed user’s data will still be included in any data exports run by your organization’s Primary Owner. For Enterprise organizations specifically, the removed user’s data will still be subject to any configured custom data retention settings.
What happens if a member is re-added to an organization?
If a team member is removed and later added back to the same organization using the same email address:
Previous chats will be restored
Previous projects and their associated chats will not be restored—including private projects they created
While the Primary Owner can always export the member's project data and chats (note that custom data retention settings may impact this), there's no way to restore or transfer these previous projects or associated chats back to the user's account when they're added back with the same email.
To learn more about Anthropic’s data retention periods see here.