Claude for Chrome is available in beta for all Max plan users on the Chrome web browser.
This article helps you resolve common issues with Claude for Chrome and explains how to provide feedback.
Common Issues
Claude can't see the webpage
Refresh the page and ensure the extension is enabled.
Check that you've granted permission for the current site.
Some sites with heavy JavaScript may require a moment to fully load.
Actions aren't working correctly
Ensure you're using the latest version of Chrome.
Disable other extensions that might interfere with webpage interaction.
Try refreshing the page and starting the task again.
Extension won't install or sign in
Verify you have an active Max plan subscription.
Clear your browser cache and cookies for claude.ai (see Delete cookies from a site).
Try signing out and back into your Claude account.
Performance issues
Close unnecessary tabs to free up browser resources.
Consider breaking complex tasks into smaller steps.
Usage Limits
Usage limits apply across different interfaces, so using Claude for Chrome will count against the same Max plan limits that apply to Claude or Claude Code. Browser interactions are more compute-intensive than regular chats with Claude, so you can expect the extension to use more of your limit. With the long-running workflow capabilities, tasks can continue for extended periods, which may use more of your usage allocation.
Giving Feedback
Your feedback directly shapes how we improve Claude's browser capabilities and safety measures.
How to report issues
Thumbs up/down on Claude's responses in the side panel.
Report suspected prompt injection if Claude behaves unexpectedly.
Email [email protected] to report any safety issues or unexpected behaviors.
Contact Support for technical issues or account problems.
What we're learning
Which websites work best with Claude
Common failure modes and how to prevent them
Most valuable use cases for browser use
Effective safety measures that don't disrupt workflow
Types of attempted malicious attacks
Note: Features and functionality may change as we develop this beta feature based on user feedback and safety considerations.