This article covers Pro, Max, and Ultra subscriptions purchased on the web. If you subscribed through Claude for iOS or Claude for Android, your payment is handled by the Apple App Store or Google Play, and you'll manage your payment method and receipts through your app store account. To cancel or manage an app store subscription, see Cancel your Pro, Max, and Ultra subscription.
Where can I find the invoice or receipt for my Pro, Max, or Ultra plan payment?
If you are subscribed to a paid plan (Pro, Max, or Ultra), follow these steps to access your invoices:
Click on your initials or name in the lower left corner and select “Settings” from the menu.
Navigate to Settings > Billing.
Find the Invoices section.
Click the "View" button next to the invoice you want to open.
Additionally, all invoices are automatically emailed to your billing email address. To find previously emailed invoices in your inbox, search by the subject line "Your receipt from Anthropic."
How can I edit the billing details for my existing paid Claude subscription?
Click on your initials or name in the lower left corner and select “Settings” from the menu.
Navigate to Settings > Billing.
Click the "Update" button next to your default payment method.
Enter your new billing details in the payment update form.
Click "Update" to save your changes.
Your updated payment method will be charged the next time your subscription renews.
How can I change or remove the card on my Pro, Max, or Ultra subscription?
To change the card on your Pro, Max, or Ultra subscription:
Navigate to Settings > Billing.
Click the “Update” button next to your default payment method.
Enter your new card details.
Click “Update” to save your changes.
The new card becomes your default payment method and is charged for future renewals. Your previous card stays saved and usually still appears in your list of payment methods in Settings > Billing until you remove it. Depending on your account, a saved card may be charged if your default card is declined, so remove any card you don't want used.
You can also click "Add payment method" there to save another card, or open the three-dot menu (More actions) next to a saved card and choose "Set as default" to make it your default.
To remove a saved card, open the three-dot menu (More actions) next to it, then choose "Remove". Your default payment method can't be removed, so you need to make another card the default first. You also can't remove a card while your subscription or an unpaid invoice is still using it.
A removed card isn't used for future renewals or auto-reload unless you add it back. Some cards you used in the past may not appear in the list but can remain stored with our payment processor. If you need one of those removed, or need to remove your only card, please contact our support team.
How can I use a different name on my invoices?
If you want to use a name other than the one tied to your payment method, check the "Use a different name on invoices" box when adding or updating your payment method in Settings > Billing.
How can I edit a paid invoice?
Once an invoice is paid, there isn't a way to edit the information on the finalized invoice. Additionally, our internal teams cannot reissue paid invoices or modify information on previous invoices.
Can I change the date I'm charged for my Pro, Max, or Ultra subscription?
No, there isn't a direct way to change your subscription billing date. However, you can unsubscribe from your current plan, then resubscribe on your preferred billing date to establish your new monthly billing cycle on a different date.
What alternate payment methods are available?
For subscriptions purchased on the web, we only accept credit or debit cards. If you subscribed through Claude for iOS or Claude for Android, available payment options are determined by the Apple App Store or Google Play.
I have a paid plan, but my account is showing as free; how can I access my paid account?
If you've paid for a Pro, Max, or Ultra plan but are not seeing this reflected in your account, there are two things you should check:
You've logged in with a different email. We recommend trying to sign in with any alternative emails you may have used to create your paid account.
Your payment method failed and your account was downgraded. To check this, navigate to Settings > Billing to confirm your recent payment status and update your payment method or billing details if needed.
Where can I see my monthly API credits?
In the Claude Console. All credits appear under Settings > Billing in your linked Console organization, with their amount and expiry date. Usage is never charged to your Claude plan. Learn more about monthly API credits for Max, Ultra, and Team plans.