We’re introducing a new way to use both Claude Cowork and chat that removes the distinction between the two products: in the new experience, these are merged into a single conversation, so you don’t need to decide which option better suits your task before getting started. Ask Claude for what you need, and it can decide which tool to use. Claude can answer a quick question, and it can also take on more complex work, like research, reports, spreadsheets, and presentations, and hand it back as finished files you can edit. With the new Claude experience, you ask for all of it in the same conversation, with no mode to choose. What you could previously only do in Claude Cowork is available from any conversation.
The new Claude experience is rolling out gradually, starting with Pro and Max plans on web, desktop, and mobile. More plans will follow soon, and Enterprise admins will hear from us at least 30 days before anything changes for their organization.
Why you might not have it yet
We're rolling this new experience out in stages, so even accounts on the same plan will see the changes at different times. You don't need to do anything to enable the new experience. If you're on a Pro or Max plan and your message box still shows "Chat" and "Cowork" options, you don't have it yet. Until then, keep using chat and Claude Cowork as you do today, where you can do most of what's in this article. Your chats, tasks, projects, and settings come with you when your account moves over. Once your account has the new experience, you can't switch back to separate "Chat" and "Cowork" options.
What Claude can do
Hand Claude a whole task
Describe the outcome you want, and Claude works through the steps on its own: searching the web, reading your files, running code, and putting the results together. You don't need to break the work into steps or pick a mode first. A quick question still gets a quick answer, and you can have several tasks running at the same time.
Try: "Go through these five interview notes and pull out the top themes, with a quote for each."
Step away while Claude works
More involved tasks keep running in the cloud even if you close your laptop or leave the page. Come back when the task is done, and the result is waiting in the conversation. Tasks that use files or apps on your computer need Claude Desktop open.
Try: "Research the top project management tools for small teams and write up a comparison. I'll check back later."
Get finished files back
Claude can create documents, spreadsheets with working formulas, and presentations you can open in PowerPoint. Download them and use them anywhere, or ask Claude to keep refining them.
Try: "Turn this analysis into a 10-slide deck I can present on Monday."
Create designs, decks, and docs
Claude can build charts, diagrams, and interactive visuals right in the conversation. Learn more in Custom visuals in chat and Cowork. On paid plans, you can also ask for a design, deck, or doc for work you'll put in front of others. Claude Design makes on-brand visuals and mockups, Claude Slides makes presentations, and Claude Docs makes living documents you write with Claude and your team (Claude Design, Claude Slides, and Claude Docs are in beta.) Edit the result yourself or tell Claude what to change, then share it by link or export it. Learn more in What are artifacts and how do I use them?
Try: "Make a one-page visual summary of this launch plan."
Use the apps you've connected
Apps you've connected to Claude (like Google Drive, Gmail, Microsoft 365, or Slack) work while Claude carries out a task, so it can pull what it needs as it goes. Connect apps in Customize > Connectors.
Try: "Find last quarter's board deck in my Drive and summarize what changed since."
Work on the web and on your computer
Files and folders: In Claude Desktop, give Claude access to a folder on your computer so it can read, organize, and create files there.
Browsing: Claude can open sites, read pages, click, and fill in forms, using the browser built into Claude Desktop or your own Chrome browser through Claude in Chrome. Learn more in Use the built-in browser in Claude Cowork.
Computer use: In beta on Pro and Max plans, Claude can use apps on your computer directly by clicking, typing, and navigating your screen. Learn more in Let Claude use your computer in Cowork.
Claude reaches your local files, the built-in browser, and computer use only while Claude Desktop is open, and by default it asks before permanently deleting any files.
Try: "Organize my Downloads folder by file type and date."
Schedule recurring work
Ask Claude to run a task on a schedule, like a summary of your inbox every Monday morning. Scheduled tasks can run in the cloud, so they keep going when your computer is off. Learn more in Schedule recurring tasks in Claude Cowork.
Try: "Every weekday at 8 AM, summarize new messages in my team's Slack channels."
Check in from your phone
A task you start at your desk shows up in Claude Mobile too, so you can see how it's going, answer questions from Claude, and redirect the work from anywhere. You can also start a task from your phone, and Claude keeps working in the cloud.
Make Claude your own
Skills: Teach Claude how you like a task done, and it follows those steps whenever the task comes up. Learn more in Use skills in Claude.
Plugins: Add plugins that bundle skills and connectors for your role. Learn more in Use plugins in Claude.
Choose how much Claude checks with you
A permission setting in the message box controls how independently Claude works:
Auto: Claude keeps working without stopping to ask about each step, and automated safety checks run before it takes an action.
Manual (default): Claude asks before it takes actions, and you choose whether to allow each one.
You can change the setting at any time, and you can stop or redirect Claude while it works. The setting applies to the whole conversation. For work with real consequences, like sending messages or changing important files, stay close and review what Claude does. Learn more in Use Claude Cowork safely.
Pick up where you left off
One conversation list: Your quick questions and longer tasks live together in Recents.
Memory: Claude uses what it remembers from your chats in the tasks it works on for you.
Projects: Keep files, instructions, and context together for related work. Projects work in every conversation.
Instructions for Claude: Set preferences that apply to every conversation in Settings > General.
What happened to Claude Cowork?
In the new experience, everything Claude Cowork does is available from any conversation. Your existing Cowork tasks, projects, connectors, skills, artifacts, and files carry over, and those Cowork tasks open as they did before, so you can continue them. The model picker and the “Code” tab are where they were.
What's in a new place
Cowork tasks: Together with your chats in Recents.
Global instructions: The Cowork Global instructions setting is now part of Instructions for Claude in Settings > General. Check that your instructions are what you want.
Web search: There's no web search toggle. Claude searches the web when it helps.
Research: Type /deep-research, or click the “+” button below the chat input, then choose “Research.”
Files: Files Claude creates appear alongside the conversation. In Claude Desktop, the folder Cowork saved its work to is still there. Look for Storage folder in Settings. Folders you gave Cowork access to are listed under Trusted folders.
Memory from local tasks: Memory from Cowork tasks that ran only on your computer stays with those tasks.
Current limitations
Add from GitHub isn't supported.
Branching a conversation from an earlier point isn't available.
Incognito chats still work, but they open in the previous experience, so Claude can't create files or run code in them.
Search doesn't include older Cowork tasks. It covers your chats and new conversations, and you can still find older tasks by name in Recents.
Dispatch isn't available to new users. If you already use Dispatch, you can keep using it for now. Learn more in Assign tasks from anywhere in Claude Cowork.
How usage works
Everything you do with Claude counts toward your plan's usage limits. Longer agentic tasks that search the web, run code, or create files generally use more than a quick question. While the new experience rolls out, usage may be measured slightly differently for accounts that have it and accounts that don’t. Check your current usage in Settings > Usage, and learn more in Usage limit best practices.
Get started
Open Claude and describe what you need, the way you'd brief a colleague. You'll get better results when you include:
Your desired outcome: what you want to end up with, like "a one-page summary" or "a spreadsheet with a tab for each region."
The format: how you want the result delivered, like a Word document, a slide deck, or a message you can paste into Slack.
Inputs Claude will need: the files, links, or apps Claude should work from.
Not sure where to start? Ask Claude what it can help with.
