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Business Associate Agreements (BAA) for Commercial Customers

This article is about our commercial products such as Claude for Work and the Anthropic API. For our consumer products such as Claude Free, Pro, Max and when accounts from those plans use Claude Code, see here.

For Claude Enterprise features to be covered under a Business Associate Agreement (BAA), the Primary Owner of the organization must activate HIPAA compliance in the HIPAA-ready Claude Enterprise organization settings under “Data and privacy” and accept Anthropic's BAA. Standard Claude Enterprise plans do not include BAA coverage without action from a Primary Owner. For Claude Code (local mode) and Claude Cowork (local mode) to be covered, the Primary Owner must also apply the HIPAA configuration to both products. See Use Claude Code (local mode) and Claude Cowork (local mode) on a HIPAA-ready Enterprise plan.

Anthropic provides a BAA covering our HIPAA-ready services, such as use of our first-party API, Claude in Microsoft Foundry, or Enterprise plans. Claude Enterprise Primary Owners can accept the BAA directly when activating HIPAA compliance in the organization settings under “Data and privacy.”

Important: To use the 1P API with PHI, your organization’s Primary Owner will need to sign a BAA and then reach out to your Anthropic contact or our Sales team to get this turned on.

For clarity, the BAA only covers the single organization that accepted it, and excludes features such as Claude Console, Cowork in the cloud, or features currently in beta such as Claude in Office, Claude Design, Claude Slides, and Claude Docs. As part of the BAA, customers of Anthropic’s HIPAA-ready services are subject to certain configuration requirements and limitations on what features/integrations are available.

Not all API features are covered. See the Implementation Guide for the full list of eligible and non-eligible features.

Important: Covered Models require 30-day data retention and aren't available with zero data retention (ZDR) enabled unless Anthropic has expressly authorized it for your organization. With the HIPAA configuration applied to Claude Code (local mode) and Claude Cowork (local mode) on a HIPAA-ready Enterprise plan, members can use Covered Models in both products under the BAA. Claude Code can't use Covered Models while your organization has ZDR for Claude Code, unless Anthropic has expressly authorized it for your organization.

Below is a breakdown of what’s covered under the BAA, by feature and product surface. This article covers:

  • Claude Enterprise features

  • Claude Code and Claude Cowork features

  • API features

  • Messages API features

  • Product BAA coverage by surface

See Manage local session data for what Claude Code stores on a member's computer and how to delete it. For Cowork, see Manage Cowork data on each computer.

What’s covered under Anthropic’s BAA

Claude Enterprise features

Claude Enterprise Feature

Availability

Chat

✅ Covered as Eligible Services under Anthropic BAA*

Projects (in chat)

✅ Covered as Eligible Services under Anthropic BAA*

⚠️ Applies to projects in chat only. Does not include projects in other products, which are not covered, even if accessible in your organization.

Artifacts (in chat)

✅ Covered as Eligible Services under Anthropic BAA*

⚠️ Applies to artifacts in chat only. Does not include published artifact pages or artifacts in Cowork (local mode) or Code (local mode), which are not covered, even if accessible in your organization.

File creation & code execution

✅ Covered as Eligible Services under Anthropic BAA*

⚠️ Excluding network access and use of external websites

Voice

✅ Covered as Eligible Services under Anthropic BAA*

Web Search

✅ Covered as Eligible Services under Anthropic BAA*

Research

✅ Covered as Eligible Services under Anthropic BAA*

Skills

⚠️ Available to use but not covered under Anthropic's BAA. Administrators who enable this feature are responsible for ensuring their workforce uses it in compliance with applicable legal obligations. Off by default in organizations that have enabled HIPAA. An Owner can turn on Skills in Organization settings > Plugins & skills, in the "Policy" tab. The "Skills and plugins" table in this article lists each kind of skill.

MCPs / Connectors

⚠️ Available to use but sending data to 3rd parties via this feature isn’t covered under Anthropic’s BAA. Administrators who enable these features are responsible for ensuring their workforce uses them in compliance with applicable legal obligations.

Enterprise Search / “Ask Your Org”

⚠️ Available to use but sending data to 3rd parties via this feature isn’t covered under Anthropic’s BAA. Administrators who enable this feature are responsible for ensuring their workforce uses it in compliance with applicable legal obligations.

Claude in Chrome

⚠️ Available to use but sending data to 3rd parties via this feature isn’t covered under Anthropic’s BAA. Administrators who enable this feature are responsible for ensuring their workforce uses it in compliance with applicable legal obligations. Off by default in organizations that have enabled HIPAA. An Owner can turn on Claude in Chrome in Organization settings > Claude in Chrome.

Cowork in Claude Desktop

✅ Covered as Eligible Services under Anthropic BAA*, with the HIPAA configuration applied to Claude Code (local mode) and Cowork (local mode)

⚠️ Without that configuration, available to use but not covered under Anthropic's BAA

Cowork in the cloud

⚠️ Available to use but not covered under Anthropic's BAA

❌ Not available with the HIPAA configuration applied to Claude Code (local mode) and Cowork (local mode)

Dispatch

⚠️ Available to use but not covered under Anthropic's BAA

❌ Not available with the HIPAA configuration applied to Claude Code (local mode) and Cowork (local mode)

Claude for Microsoft 365

⚠️ Available to use but some features are in beta and not covered under Anthropic’s BAA. Administrators who enable this feature are responsible for ensuring their workforce uses it in compliance with applicable legal obligations.

Claude Design [beta]

❌ Not available yet for HIPAA-ready organizations

Claude Slides [beta]

❌ Not available yet for HIPAA-ready organizations

Claude Docs [beta]

❌ Not available yet for HIPAA-ready organizations

*Covered under versions of the BAA accepted after 12/2/25

Claude Code and Claude Cowork features

Use these tables to check whether you can use a Claude Code or Cowork feature to process protected health information (PHI).

The tables apply to a Claude Enterprise organization that has the HIPAA configuration applied. The HIPAA configuration is an organization setting that brings Claude Code (local mode) and Cowork (local mode) under your Business Associate Agreement (BAA) with Anthropic. "Local mode" means a session that runs on a member's own computer, in one of these places:

  • Claude Code in the terminal

  • Claude Code in the Code tab of Claude Desktop

  • Cowork in Claude Desktop

Note:

Each table has two columns for every feature. "Availability" says whether members can use the feature. "Coverage under your BAA" says whether your BAA covers it. Check both, because a feature can be available and still not be covered.

Important: Process PHI only with a feature marked ✅ Covered.

Availability and coverage values

Some cells in the "Availability" column add a condition, or name the settings page where an Owner of your organization turns the feature on. Every cell starts with one of these values:

  • Available: Members can use the feature without any action from an Owner. A feature inside Cowork or the Code tab becomes available after an Owner turns on Cowork or the Code tab.

  • Off until an Owner turns it on: The feature is off by default. An Owner can turn it on in Organization settings.

  • Not available: The feature is off, and no setting turns it on.

Every cell in the "Coverage under your BAA" column starts with one of these values:

  • ✅ Covered: Your BAA covers the feature, so members can use it to process PHI. Covered means only that your BAA applies. Whether to allow a feature, such as bypass permissions mode, is your organization's decision.

  • ⚠️ Not covered: Members can use the feature, right away or after an Owner turns it on, but your BAA doesn't cover it. Keep PHI out of it.

  • ❌ Not available: The feature isn't available while the HIPAA configuration is applied, so the question of coverage doesn't come up.

Some features that aren't covered are available without any action from an Owner, such as the VS Code and JetBrains extensions and local MCP servers. If you're an Owner, tell members to keep PHI out of every feature marked both Available and Not covered in the tables below.

Where members run Claude Code and Cowork

The table lists the three places that count as local mode, and the other ways members can run Claude Code.

Feature

Availability

Coverage under your BAA

Claude Code in the terminal

Available to members whose seat includes Claude Code

✅ Covered, when members sign in with their Claude Enterprise account and Claude Code connects directly to Anthropic, not through a cloud provider or gateway

Claude Code in the Code tab of Claude Desktop

Off until an Owner turns on Desktop in Organization settings > Claude Code

✅ Covered

Cowork in Claude Desktop

Off until an Owner turns it on in Organization settings > Cowork

✅ Covered

Claude Code extensions for VS Code and JetBrains

Available. These sessions get the HIPAA configuration

⚠️ Not covered. The extensions run on a member's computer, but Claude Code (local mode) includes only the terminal and the Code tab

Claude Code through Amazon Bedrock, Google Cloud's Agent Platform, or Microsoft Foundry

Available. These sessions run without the HIPAA configuration

⚠️ Not covered. Claude Code (local mode) is covered only when Claude Code connects directly to Anthropic, not through a cloud provider or gateway

Claude Code through an LLM gateway or a custom base URL

Available. These sessions run without the HIPAA configuration

⚠️ Not covered

Claude Code with a Claude Console API key, when the Claude Console organization has zero data retention (ZDR) enabled

Available. These sessions run without the HIPAA configuration

✅ Covered through ZDR, not through the HIPAA configuration

Claude Code with a Claude Console API key, when the Claude Console organization doesn't have ZDR enabled

Available. These sessions run without the HIPAA configuration

⚠️ Not covered

Cloud and remote features

The table lists the features that run a session in the cloud or control a session remotely. None of them are available while the HIPAA configuration is applied.

Feature

Availability

Coverage under your BAA

Claude Code cloud sessions, whether started from Claude Code on the web, Claude Desktop, or claude --cloud

Not available

❌ Not available

Claude Code in the Claude mobile app

Not available

❌ Not available

Cowork in the cloud, which members start on the web or in the Claude mobile app

Not available

❌ Not available

Claude Code Remote Control, which continues a local session from a phone or browser

Not available

❌ Not available

Computer access, which lets sessions and scheduled tasks that run in the cloud use a linked computer's files, apps, and browser

Not available

❌ Not available

Dispatch, the Cowork agent that runs tasks in the background

Not available

❌ Not available

Routines, which run on a schedule in the cloud

Not available

❌ Not available

Claude Code Review, which reviews GitHub pull requests

Not available

❌ Not available

Claude Security, the managed service that monitors repositories

Not available

❌ Not available

Self-hosted environments, which run cloud sessions on your own infrastructure

Not available

❌ Not available

Session sharing links

Not available

❌ Not available

Tools, models, and memory in a session

The table lists what Claude and members can use inside a Claude Code (local mode) or Cowork (local mode) session.

Feature

Availability

Coverage under your BAA

Web search

Available in Claude Code. In Cowork, off until an Owner turns on Web search in Organization settings > Capabilities

✅ Covered

Web fetch, where Claude retrieves a URL

Not available

❌ Not available

Computer use, where Claude controls the screen

Not available

❌ Not available

Built-in browser in Cowork and the Code tab

Not available. The Code tab's Preview pane still opens local development servers

❌ Not available

Screenshot capture into Cowork

Not available

❌ Not available

Developer mode in Claude Desktop

Not available

❌ Not available

Covered Models, such as Claude Fable 5. These are the models that need 30-day data retention

Available. Not available in Claude Code while your organization has zero data retention (ZDR) for Claude Code, unless Anthropic has expressly authorized it for your organization

✅ Covered

Voice dictation, transcription, voice mode, and read-aloud

Available

✅ Covered

Fast mode in Claude Code, in research preview

Off until an Owner turns it on in Organization settings > Claude Code. Applying the configuration doesn't change this setting

⚠️ Not covered

Dynamic workflows, which run many subagents from a script

Off until an Owner turns it on in Organization settings > Claude Code

✅ Covered

Scheduled tasks in Cowork and the Code tab, which run on the member's computer

Available

✅ Covered

Auto memory in Claude Code, and project memory in Cowork

Available. Memory stays on the member's computer until someone deletes it, and it isn't synced to the member's account

✅ Covered

Permission modes

The table lists the modes that let Claude act with fewer approvals from the member.

Feature

Availability

Coverage under your BAA

"Automatically approve" mode in Cowork

Off until an Owner turns it on in Organization settings > Capabilities

✅ Covered

Bypass permissions mode in the terminal and the Code tab

Available, unless managed settings turn it off

✅ Covered

"Skip all approvals" mode in Cowork

Not available

❌ Not available

Connectors, MCP servers, and desktop extensions

The table lists the features that connect Claude to other tools. Your BAA doesn't cover any of them, even after an Owner turns them on.

Feature

Availability

Coverage under your BAA

Connectors, including Google Drive, Gmail, Google Calendar, and custom connectors

Off until an Owner turns each one on in Organization settings > Connectors

⚠️ Not covered

The built-in GitHub integration

Off until an Owner turns it on in Organization settings > Connectors

⚠️ Not covered

Local MCP servers, which a member configures on their own computer

Available, unless managed settings or the Claude Desktop policy turn them off

⚠️ Not covered

Desktop extensions

Off until an Owner adds each one to the Desktop extension allowlist in Organization settings > Connectors

⚠️ Not covered

Claude in Chrome

Off until an Owner turns it on in Organization settings > Claude in Chrome

⚠️ Not covered

Claude's suggestions of connectors to add

Not available

❌ Not available

Claude's suggestions of skills and plugins

Off until an Owner turns on Skills

⚠️ Not covered

Skills and plugins

The table lists each kind of skill and plugin. Several rows depend on one setting named Skills, which an Owner turns on or off in Organization settings > Plugins & skills, in the "Policy" tab.

Skill and plugin security scanning isn't available while the HIPAA configuration is applied. Review each skill and plugin before you provide it to members.

Feature

Availability

Coverage under your BAA

Skills that ship with Claude Code

Off until an Owner turns on Skills

⚠️ Not covered

Skills in a member's Claude account, uploaded by the member or provided by the organization

Off until an Owner turns on Skills

⚠️ Not covered

Organization plugin marketplace

Off until an Owner turns on Skills

⚠️ Not covered

Skills and plugins stored on the member's computer

Available in the terminal and the Code tab, unless managed settings turn them off. In Cowork, off until an Owner turns on Skills

⚠️ Not covered

Creating skills in Claude and Cowork

Off until an Owner turns on Skills and User-created skills in the "Policy" tab

⚠️ Not covered

Skill sharing with one member or the whole organization

Off until an Owner turns on skill sharing in the "Policy" tab

⚠️ Not covered

Skill sharing with a group

Off until an Owner turns on Share with groups in the "Policy" tab

⚠️ Not covered

Record a skill in Cowork, where Claude watches the screen

Not available

❌ Not available

Other Claude products

The table lists Claude products other than Claude Code and Cowork. Your BAA doesn't cover any of them.

Feature

Availability

Coverage under your BAA

Claude Tag, which works in Slack

Not available

❌ Not available

Claude Design (claude.ai/design)

Off until an Owner turns it on in Organization settings

⚠️ Not covered

Claude Science, in beta

Off until an Owner turns it on in Organization settings

⚠️ Not covered

Export, sharing, and feedback

The table lists features that send session content out of Claude Code or Cowork. None of them are available while the HIPAA configuration is applied. OpenTelemetry export stays available (see Monitoring and audit).

Feature

Availability

Coverage under your BAA

Publishing and sharing artifacts, including public links

Not available

❌ Not available

Session transcript export from Claude Desktop

Not available

❌ Not available

Uploading files from a Claude Code session to a member's Claude account

Not available

❌ Not available

Feedback, bug reports, ratings, and surveys

Not available

❌ Not available

Crash and error reports to third-party tools

Not available

❌ Not available

Monitoring and audit

The table lists the ways your organization can review sessions and usage.

Feature

Availability

Coverage under your BAA

Claude Code (local mode) and Cowork (local mode) sessions in the Compliance API

Available when the Compliance API is turned on for your organization. Sessions are readable for up to 30 days. Claude Code sessions aren't captured while your organization has ZDR for Claude Code

✅ Covered

OpenTelemetry export to your own monitoring tools

Available. By default, Cowork events include session content. Content capture shows how to leave it out

⚠️ Not covered. The data you export is your organization's responsibility

Claude Code usage analytics

Not available

❌ Not available

Usage reports in the terminal: /usage, /stats, and /insights

Available

✅ Covered

Coverage without the HIPAA configuration

The table shows what your BAA covers in an organization that has enabled HIPAA but hasn't applied the HIPAA configuration. Members can still use Claude Code and Cowork in that organization where an Owner has them turned on.

Product

Coverage under your BAA

Claude Code in the terminal and in the Code tab of Claude Desktop, with ZDR for Claude Code

✅ Covered through ZDR. ZDR is available for qualified accounts only

Claude Code, without ZDR for Claude Code

⚠️ Not covered

Cowork

⚠️ Not covered

API features (on a HIPAA ready API org)

API Feature (on a HIPAA Ready API Org)

Availability

Messages API

See table below

Token Counting API

✅ Covered as Eligible Services under Anthropic BAA*

Models API

✅ Covered as Eligible Services under Anthropic BAA*

Org Management API

✅ Covered as Eligible Services under Anthropic BAA*

Compliance API

✅ Covered as Eligible Services under Anthropic BAA*

Batch API

❌ Not covered under Anthropic BAA and not accessible for HIPAA-Ready API users

Files API [beta]

❌ Not covered under Anthropic BAA and not accessible for HIPAA-Ready API users

Skills API [beta]

❌ Not covered under Anthropic BAA and not accessible for HIPAA-Ready API users

Code Execution

❌ Not covered under Anthropic BAA and not accessible for HIPAA-Ready API users

Computer Use [beta]

❌ Not covered under Anthropic BAA and not accessible for HIPAA-Ready API users

Web Fetch

❌ Not covered under Anthropic BAA and not accessible for HIPAA-Ready API users

External MCP

⚠️ Available to use but sending data to 3rd parties via this feature isn’t covered under Anthropic’s BAA. Administrators who enable these features are responsible for ensuring their workforce uses them in compliance with applicable legal obligations.

Data retention periods within a HIPAA-Enabled API Organization are described in Anthropic’s public documentation.

Messages API features

The Messages API is covered as an Eligible Service under your BAA. The following Messages API features are covered under your BAA. Messages API features not listed below are not covered under your BAA.

Messages API Feature

Availability

Prompt Caching

✅ Covered as Eligible Services under Anthropic BAA*

Structured Outputs

✅ Covered as Eligible Services under Anthropic BAA*

Memory

✅ Covered as Eligible Services under Anthropic BAA*

Web Search

✅ Covered as Eligible Services under Anthropic BAA*

Bash tool

✅ Covered as Eligible Services under Anthropic BAA*

Text Editor tool

✅ Covered as Eligible Services under Anthropic BAA*

*Covered under versions of the BAA accepted after 4/1/26

Product BAA coverage by surface

In this table, "the HIPAA configuration" is the configuration that the Primary Owner applies to Claude Code (local mode) and Cowork (local mode). Applying it is a separate step from enabling HIPAA. See Use Claude Code (local mode) and Cowork (local mode) on a HIPAA-ready Enterprise plan.

CLAUDE ENTERPRISE

(limited to features listed below)

Core chat features

BAA coverage status

Chat

✅ Eligible under BAA

Projects (in chat)

✅ Eligible under BAA

⚠️ Applies to projects in chat only. Does not include projects in other products, which are not covered, even if accessible in your organization.

Artifacts (in chat)

✅ Eligible under BAA

⚠️ Applies to artifacts in chat only. Does not include published artifact pages or artifacts in Cowork (local mode) or Code (local mode), which are not covered, even if accessible in your organization.

File creation & code execution

✅ Eligible (excl. network / ext. sites)

Voice

✅ Eligible under BAA

Web search

✅ Eligible under BAA

Research

✅ Eligible under BAA

Integrations (3rd-party data flows)

BAA coverage status

MCPs / Connectors

⚠️ 3P data flows not covered by Anthropic BAA

Enterprise Search ("Ask Your Org")

⚠️ 3P data flows not covered by Anthropic BAA

Claude in Chrome

⚠️ 3P data flows not covered by Anthropic BAA

Skills

⚠️ Available but not covered under BAA

Claude Code

BAA coverage status

Claude Code with a Claude Console API key

✅ Eligible only with ZDR enabled

Claude Code in the terminal (via Claude Enterprise sign-in)

✅ Eligible with the HIPAA configuration applied

✅ Eligible with ZDR enabled (for qualified accounts)

Claude Code in the Code tab of Claude Desktop

✅ Eligible with the HIPAA configuration applied

✅ Eligible with ZDR enabled (for qualified accounts)

Claude Code cloud sessions, whether started from Claude Code on the web, Claude Desktop, or claude --cloud

❌ Not covered under BAA

Claude Code Review (beta)

❌ Not covered under BAA

Claude Code Security (beta)

❌ Not covered under BAA

Claude Code Computer Use (beta)

❌ Not covered under BAA

Claude Code Remote Control (beta)

❌ Not covered under BAA

Claude Code in the Claude mobile app

❌ Not covered under BAA

Claude Code extensions for VS Code and JetBrains

⚠️ Available but not covered under BAA

Claude Code through an LLM gateway or a custom base URL

⚠️ Available but not covered under BAA

Claude Code through Amazon Bedrock, Google Cloud's Agent Platform, or Microsoft Foundry

⚠️ Available but not covered under BAA

Cowork

BAA coverage status

Cowork in Claude Desktop

✅ Eligible with the HIPAA configuration applied

Cowork in the cloud

❌ Not covered under BAA

Other beta features

BAA coverage status

Claude Design (beta)

❌ Not covered under BAA

Claude Slides (beta)

❌ Not covered under BAA

Claude Docs (beta)

❌ Not covered under BAA

CLAUDE PLATFORM (1P API)

Native 1P API features

BAA coverage status

Messages API (prompt caching, structured outputs, memory, web search, bash tool, text editor tool)

✅ Eligible under BAA

Token Counting, Models, Org Management, Compliance APIs

✅ Eligible under BAA

Batch API, Files API, Skills API, Code Execution, Computer Use, Web Fetch

❌ Not covered under BAA

External MCP

⚠️ 3P data flows not covered by Anthropic BAA

ZDR-Eligible (covered under BAA with ZDR)

BAA coverage status

Claude Code with a Claude Console API key

✅ Eligible only with ZDR enabled (for qualified accounts)

CLAUDE IN MICROSOFT FOUNDRY

API features (with the HIPAA configuration enabled)

BAA coverage status

Claude API through Microsoft Foundry (Anthropic-hosted or Microsoft-hosted)

✅ Eligible under BAA. Some features, such as the Compliance API, are not available in Foundry. For a list of unavailable features, see Claude in Microsoft Foundry.

Please see our Trust Portal for more information about our compliance commitments.

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