Data exports are available to individual Claude users on Free, Pro, Max, and Ultra plans. Data exports include conversation data and the user data for your account, along with any voice recordings you've shared with Anthropic. They don't include the original files you uploaded. Data exports don’t yet include your saved Personal Finance dashboard.
If you’re on a Team or Enterprise plan, you can export your own data once an organization Owner or Primary Owner turns this on. Primary Owners export the whole organization’s data instead.
Individual Claude users can export user information and chat history from Settings > Privacy on the web app or Claude Desktop. It's not possible to run an export from Claude for iOS or Android.
To export your data:
Go to Settings > Privacy.
Click “Export data”.
Once the export has been processed, you will receive a download link via email.
Please note:
There may be a small delay while the export is generated.
The email will be sent to the address associated with your account.
You must be signed in to your account to download your data using this link.
The download link will expire 24 hours after it's created, and it may work only once, so download the file right away.
If your link expires, you can request a new one by repeating the export process. If the link was emailed to you because your personal account closed, you can't repeat the export. If it has expired or won't open, contact Support soon: once the account's data is deleted, the export can't be sent again. An owner of your organization may need to reach out for you.
Export your data on a Team or Enterprise plan
If you’re on a Team or Enterprise plan, you can export your own chats by following the steps above once an owner turns on the “Allow members to export their own data” setting for your organization. If you don’t see the “Export data” button, ask an owner whether the setting is on. The export includes your own chats. It doesn’t include the contents of files you uploaded.
Important: Primary Owners don’t see the “Export data” button in their personal settings. Primary Owners export the whole organization’s data from Organization settings > Data and privacy instead. Learn more about exporting your organization’s data.
Can I import or migrate this data to another Claude account?
Exported data can't be imported into another personal Claude account, and we don't support migrating data between personal accounts.
If you're joining a Team or Enterprise organization, you can bring much of your work directly into the organization's workspace without an export. Not everything moves. You can do this only if you use the same email address for your personal account and your organization. For details, see Move your personal Claude account to a Team or Enterprise organization.