If you're using Claude with a personal account (Free, Pro, or Max) tied to your work email, you may be able to move that account into your organization's Team or Enterprise workspace. There are two paths: you can start a migration yourself (Team and Enterprise) or your admin can claim accounts on your domain (Enterprise only).
Voluntary migration
Voluntary migration is supported on Team and Enterprise plans.
If you have a personal Claude account on the same email address as your organization, you can choose how to handle it when you join a Team or Enterprise organization:
Keep both accounts: Your personal account stays active. You can switch between it and your organization account from your account menu.
Use your organization account only: You'll see two migration options after selecting this.
Bring your data with you: Your personal data (chats, projects, files, memory, connectors, and skills) moves into the organization's workspace. Your personal account closes, and any active Pro or Max subscription is cancelled automatically with a prorated refund.
Delete your data: Your personal account closes (with a prorated refund if you had a paid subscription), but no content moves into the organization. You start with a clean account. You can choose to download your account data before deleting it.
How to start a migration
On a Team plan, you'll be prompted to choose when you accept an invite to your organization. If you don't pick an option right away, you'll see a reminder banner for about seven days. You can also go to Settings > Account at any time to initiate the migration.
On an Enterprise plan, you won't see a prompt when you join. To start the migration, go to Settings > Account.
Important: Bringing your work into a Team or Enterprise workspace is one-way. Once content has been moved, it can't be moved back to a personal account.
Apple App Store subscribers
If you subscribed to Claude Pro or Max through the Apple App Store, Keep both accounts is your only option. Apple doesn't allow third-party cancellation of App Store subscriptions, so we can't auto-cancel your iOS plan as part of the migration. If you'd rather move your work into the Team, cancel your iOS subscription through your Apple ID settings first, then start the migration from the reminder banner or Settings > Account.
Domain claiming
Domain claiming is supported on Claude Enterprise plans only.
Enterprise admins can claim all existing personal accounts on their organization's verified domain and move them into the Enterprise workspace. If your admin initiates a domain claim, you'll receive an email and in-product notification with a deadline (at least 30 days out) to choose between merging your data into a new Enterprise account or starting fresh.
For the full walkthrough of your options, deadlines, and what happens to your subscription, see Respond to an Enterprise domain claim on your Claude account.
Manage personal and organization accounts
You may have both a personal account and an organization account tied to the same email address. You can switch between them by clicking your initials or name in the lower left corner of the screen.
A blue checkmark shows which account you're currently using. Click the other account to switch to it and access its separate conversations and projects.
Discontinue your personal account manually
If you want to close your personal account without moving any of your work into an organization:
Cancel your individual paid plan if applicable.
Export your data while you still have access.
Navigate to Settings > Account and click "Delete" to delete your account.
