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Manage project visibility and sharing

Project visibility and sharing features are available to users on Team or Enterprise plans. This article assumes that public projects are enabled for your organization. For more information, see How can I disable public projects?

Sharing a project with a group requires an Enterprise plan and is currently in beta.

Understand the two project visibility options

When creating a project on a Team or Enterprise plan, you can choose between two initial visibility options:

  • Public: Everyone in your organization can view and use the project.

  • Private: Only invited members can view and use the project.

What are public projects?

If you choose to share a project with the rest of your organization upon creation, this means that any other member of your team can find it by browsing or searching the Team tab in the Projects section, and use it to start a chat. Even if a project is public, your chats within that project will be private and inaccessible to other members of your organization unless you manually share them.

Can I change a project from public to private?

Yes, you can switch the visibility of a project you created as public to private at any time by opening the project and clicking the “Share” button to the right of the project name:

Click “Everyone at [your organization]” under General access and select “Only people invited” to change the project from public to private:

What are private projects?

Choosing “Only people invited” keeps your project private so that you are the only user with access by default. All content within the project (chats, project knowledge, and artifacts) remains inaccessible to other members unless they are explicitly invited.

Can I change a project from private to public?

Yes, you can switch the visibility of a project you created as private to public at any time by opening the project and clicking the “Share” button to the right of the project name:

Click “Only people invited” under General access and select “Everyone at [your organization]” to change the project from private to public:

Add and remove access to private projects

To add members to a private project

  1. Click the "Share" button to the right of the project name.

  2. In the window that appears, add people from your organization by name or email address. On Enterprise plans, you can also add a group if its visibility settings allow project sharing. Groups appear in the results with a group icon and the label Group.

  3. Select the appropriate permission level:

    • Can view: Members can see project contents, knowledge, and instructions, and chat within the project, but cannot edit it.

    • Can edit: Members can modify project instructions and knowledge, update member settings, and actively contribute to the project.

This will share the project and knowledge base with the member, but your chats will remain private unless you choose to share them.

To remove members from a private project

  1. A project member with "Can edit" permissions can open the project's "Share" menu.

  2. Click on the role to the right of the member's name.

  3. Select "Remove access."

  4. After being removed, they will no longer be able to access this project or its content.

Add members in bulk

You can add multiple users at once by copying and pasting a list of email addresses into the Add people or groups field after clicking “Share."

Share a project with a group

Sharing a project with a group is currently in beta for Enterprise plans.

On Enterprise plans, you can share a project with a group instead of adding each member individually. Access follows group membership, so members who join the group later get access automatically, and members who leave lose it.

Before you can share with a group, an admin needs to turn on Share projects with this group in the group's visibility settings. See Manage groups and group spend limits on Enterprise plans.

  1. Click the "Share" button to the right of the project name.

  2. Type the group name in the Add people or groups field.

  3. Select the group from the results.

  4. Select "Can view" or "Can edit."

  5. Click "Share."

A few things to know:

  • A newly visible group can take a few minutes to appear in the picker.

  • Access changes can take up to five minutes to apply.

  • Group members only get access if they're also members of the organization the project belongs to. A group can span child organizations, but a shared project stays scoped to its own organization.

  • Once a project is shared with a group, every member of that group can open it, even if the group isn't visible to their organization. Visibility controls who can find a group in the picker, not who can reach a project that's already shared.

  • If a member leaves a group, they lose access to projects shared through it unless they have access another way.

  • Deleting a group removes its access to any projects shared with it.

Email notifications

When someone shares a project with you, you'll receive an email notification letting you know about the new shared project and your permission level.

“Shared with you” tab

Projects that have been shared with you will appear in a "Shared with you" tab on your Projects section, making it easy to find and access collaborative work.

What happens when archiving a shared project?

Archiving a project doesn't reset its sharing permissions or remove members. All members, permission levels, and project knowledge are preserved, and everything is restored exactly as it was when you unarchive the project. To revoke someone's access, remove them in the project's sharing settings before or after archiving.

Share and unshare chats

Chats within a project are not shared by default.

To share a chat

  1. Click the "Share" button in the upper right corner of your chat.

  2. Click the "Share" button in the pop-up to create a shareable link.

The chat snapshot includes all messages that were sent prior to sharing the chat, including any artifacts. All messages sent after sharing a chat will remain private by default. However, you can choose to update the shared snapshot to include new messages.

To update a shared chat

  1. Open the "Share" menu.

  2. Click “Update" next to “New messages since last shared” to include any new messages in the shared snapshot.

To unshare a chat

  1. Navigate to the "Share" menu.

  2. Click the visibility dropdown.

  3. Change the chat from "Shared" to "Private" to disable the direct link.

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